Refund Policy
Effective Date: February 12, 2025
Thank you for shopping at Digital Cookbook. We strive to provide high-quality digital eBooks to help you on your culinary journey. However, we understand that sometimes a purchase may not meet your expectations. Please review our refund policy below.
Eligibility for Refunds
We offer refunds under the following conditions:
- Refund requests must be made within 7 days of the purchase date.
- The customer must demonstrate that they did not find at least one useful or valuable piece of information in the eBook.
- Refunds will not be issued for change-of-mind purchases, accidental purchases, or failure to download the eBook.
How to Request a Refund
If you believe you are eligible for a refund, please follow these steps:
- Contact us at contact@digitalcookbook.shop with your order details.
- Provide a brief explanation of why you believe the eBook did not contain any useful information.
- Our team will review your request and respond within 3 business days.
Refund Process
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If your refund request is approved, the refund will be processed back to your original payment method within 5-10 business days.
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Refunds will be issued in full for the purchase amount. However, any transaction fees charged by payment providers may not be refundable.
Non-Refundable Situations
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Requests made after 7 days from the purchase date.
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Customers who have downloaded the eBook but do not provide a valid reason for dissatisfaction.
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Any fraudulent claims or misuse of the refund policy.
For any further inquiries, please contact our support team at contact@digitalcookbook.shop.
Visit us at https://digitalcookbook.shop for more great digital cookbooks!
Digital Cookbook
Regards